• Expertise
• Our clients' convenience
• Saving expenses
• Accuracy
• Quickness

Expertise

For many years we have not lost any of our clients.

We are glad that our clients highly appreciate our expertise. We may seem immodest by sharing the opinion but this is one of the strengths of our company. We often contacted our clients by managing to straighten their extremely complicated and seemingly hopeless deals sparing and recuperating them huge amounts of money.

Gaining confidence is as important as maintaining it. The fact that we have not lost any of our clients is the proof that we have succeeded in it.

The truth is that it required a lot of our effort:

• The leading consultant of our company Dr. Sándor János
  • based his professional know-how during his higher education and has deepened it during his 20 years of foreign trade, customs expert and consultant activity;
  • we have constantly followed law regulation changes as well as the characteristics of foreign trade
  • we have taken part in numerous training courses, seminars and conferences;
  • we exchanged our professional experience in associations, so we can say that we were always been deeply involved in business;
  • what is more, Dr. Sándor János personally managed all the cases when our company was requested to carry out extremely difficult deals related to foreign trade, customs clearance, customs refunds, etc.
• The other staff members who had to meet very strict requirements were carefully selected by Dr Sándor János
  • having a degree in international trade and/or customs administration ( in some exceptional cases intermediate level was accepted);
  • speaking foreign languages at least at a conversational level in order to contact the foreign partners of our clients if necessary;
• We have established a theoretical and practical training system for the newcomers. We provide in-service training for the other staff members so that they can follow and also keep up with the constant regulation changes.
• As the number of freights we handle annually is of the order of the ten thousands, we have dealt with practically all kinds of problems. Therefore, what is an extreme difficulty for the others, it is often just a routine to us.

Our clients' convenience

We are mandated to carry out sparing them to waste their time and energy

Maintaining and improving our professional know-how is fundamental. Furthermore, we wish to beat our competitors by having created a client-oriented system providing our clients with the most convenience.

• Our company serves our clients' convenience by completing a set of logistics tasks as well as activities we are mandated to carry out sparing them to waste their time and energy:
  • they do NOT HAVE TO deal with these activities as we carry them out (outsourcing);
  • they do NOT HAVE TO do any paperwork, filling in documents and obtaining information on customs regulations, tariffs or possible concessions;
  • they do NOT HAVE TO follow regulations published in various professional publications;
  • they do NOT HAVE TO rush around to customs offices;
  • they do NO NEED for being worried about a missing or inappropriately drawn up document;
  • they do NO NEED for being concerned that they will not have access to the goods on time
  • it is UNNECESSARY to worry about irregularities, etc.
  • WHAT IS MORE, they do not have to call their foreign partners (if any problems would occur) since our experts speaking foreign languages are ready to help them
• On request we go personally to our clients, so we do everything for their convenience. This door-to-door service is highly appreciated by our busy clients since they are aware of the fact that it is not typical in this profession.

Saving expenses

Frequently the imported goods can be cleared at a considerably lower tariff rates than expected.

Co-operating with us saves our clients a lot of money both

• in a direct and
• in an indirect way.

• We provide direct expense spare for our clients, when we discover a law regulation or order by which the imported freight can be cleared at a considerably lower tariff rates than expected
• Indirect expense spare facilitates our clients that
  • they do NOT HAVE TO set up their own customs department,
  • they do NOT HAVE TO pay wage expenses and contribution
  • they do NOT HAVE TO provide the necessary assets for the operation (eg. the place, desks, computers for the staff) in addition, they are exempt from paying a huge amount of travel costs as well as phone bills.

Accuracy

Filling in these documents correctly can spare our clients a lot of time and money.

Accuracy is fundamental in such a delicate field like customs clearance, filling in customs and transport documents. Filling in these documents correctly can spare our clients a lot of time and money.

Accuracy has become strength of our company because:

• we employed people who had been conscientious, thorough and had a sense of responsibility and order by their character;
• We have created an atmosphere in which perfunctory and neglectful handling of the deals is impossible;
• With our one-man deal management system
  • in one hand everybody has to take the responsibilities for the possible mistakes
  • on the other hand it is their own interest to work without any mistakes since the number of their tasks would increase that way, as correction would also be their responsibility;
• We use computer programs which, in many fields, makes it impossible to perpetuate mistakes.

Quickness

We personally manage the customs clearance at a customs office in or around Budapest on the day of the arrival of freight

Competition nowadays does not only depend on quality and price but also quickness. We are aware that it is cardinal for our clients.

• if a loaded truck is forced to be awaiting, or
• if the imported goods are "kept" in the warehouse therefore the company cannot access to them.

• filling in customs documents properly, corresponded both with content and form requirements so that
  • customs authorities in the lack of any missing information or mistakes will not have the right to "stop the goods";
  • customs clearance procedure will be secure and fast;
  • performance delays and unnecessary costs of truck awaiting will be avoidable.
• We personally manage the customs clearance at a customs in or around Budapest within 24 hours or even on the day of the arrival of freight.
• For the quick transfer of the goods we have established electronic customs declaration system. With it as authorised consignee
  • foreign freight can be released within a couple of minutes
  • we facilitate the transfer of the loaded trucks that they do not even have to park at the Customs.
• Our one-man deal management system is a proof that prolonged internal administration times will not occur. In our company there is one man in charge with each of our partners (+ one substitute person if the former is not available) who personally takes responsibility for the deal.
• Should there be any other difficulties, we can manage them with years of our good working relationship with the customs authorities. The proof of it that
  • our partnership is based on trust;
  • they accept our professional opinion
  • they proved to be flexible in some very delicate situations.